Privacy Policy

Privacy Policy

At Shenda Apparel & Footwear (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and how you can access, update, or control your information when using our website (the “Site”) and purchasing our products.

1. Information We Collect

We collect information you provide directly to us, as well as information automatically collected when you use our Site:

a. Personal Information You Provide

• Order & Account Details: Full name, shipping/billing address, email address (shenda223@gmail.com for correspondence), phone number (optional), and payment information (e.g., credit card details—processed via third-party payment providers; we do not store full payment card data).
• Communication Data: Messages you send via email, feedback forms, or customer support inquiries.
• Marketing Preferences: Information about whether you opt in to receive promotional emails (e.g., new collections, discounts).

b. Automatically Collected Information

• Browsing Data: IP address, device type, operating system, browser name, pages visited, time spent on the Site, and referral source (e.g., how you found our Site).
• Cookies & Tracking Technologies: We use cookies (small text files stored on your device) to remember your preferences (e.g., language, cart items), analyze Site performance, and personalize your experience. You can disable non-essential cookies via your browser settings (note: disabling cookies may affect Site functionality).

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Processing and fulfilling your orders (e.g., shipping products, sending order confirmations).
• Providing customer support (responding to inquiries, resolving issues with your order).
• Improving our Site and products (analyzing user behavior, implementing feedback).
• Sending promotional communications (e.g., email updates about sales or new arrivals) — you may opt out at any time by clicking the “unsubscribe” link in these emails.
• Complying with legal obligations (e.g., tax records, fraud prevention).

3. Who We May Share Your Information With

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

• Third-Party Service Providers: Partners who help us operate our business, such as payment processors (e.g., PayPal, Stripe), shipping carriers (e.g., USPS, FedEx), and analytics tools (e.g., Google Analytics). These providers are contractually required to protect your information and only use it to perform services for us.
• Legal Authorities: If required by law (e.g., subpoenas, court orders) or to protect our rights, safety, or property, or the rights of others.

4. Your Privacy Rights

Under U.S. privacy laws (including the California Consumer Privacy Act, CCPA), you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Ask us to update or correct inaccurate information.
• Delete: Request the deletion of your personal information (subject to legal exceptions, e.g., order records needed for taxes).
• Opt Out: Stop receiving promotional communications or disable non-essential cookies.

To exercise these rights, please contact us at shenda223@gmail.com with the subject line “Privacy Rights Request” and include your full name and email address associated with your account.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure, including:

• Encryption of sensitive data (e.g., payment information).
• Secure storage of information on password-protected servers.
• Limiting access to personal information to authorized team members only.

While we strive to keep your data safe, no online transmission or storage system is 100% secure. We cannot guarantee absolute security, but we continuously update our practices to minimize risks.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately. Parents or guardians may contact us at shenda223@gmail.com to request deletion of such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page and post the new policy on our Site. We encourage you to review this policy periodically.

8. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us at:

Physical Address: No. 255 Nanshi Road, Shuinan Community, Huangshi Town, Licheng District, Putian City, Fujian Province, China

Email: shenda223@gmail.com